Type of Subscription

Renewal Periods

Updating Fields

Shortcodes

Test Email

Filters

Email Type

What should I do if the renewal reminder is not sending reminders?

1.Check Email Service: Verify that your website’s email service is functioning correctly. Ensure that your email settings are configured properly, and test sending a regular email from
your website to confirm that the email service is operational.

2.Enable Cron Job: Make sure that the Cron job is enabled on the server side. Additionally, check the wp-config.php file to ensure that the Cron is not set to “false.” A functioning
Cron job is crucial for scheduled tasks, including the automatic sending of reminders.

3.Manually Sync Subscriptions: In the renewal reminder plugin settings, there is usually an option to manually sync subscriptions. Try triggering the synchronization manually to
ensure that the plugin is fetching the latest subscription data.

4.Check WP Mail Log: Enable the WP Mail log to monitor outgoing emails from your website. This log will help you determine if the renewal reminders are being sent or if there are
any errors in the process.

5.Enable Debug Log: Enable the debug log from the plugin settings. This log will provide valuable information about any issues or errors occurring within the plugin. If you
encounter difficulties, share the debug log with our support team by emailing us at [email protected]. If you have completed these steps and are still encountering issues with
the renewal reminder plugin, please reach out to our support team at [email protected]. Our team will investigate the problem from our side and provide further assistance.

Can I modify email contents of the Renewal Reminders plugin to suit my preferences?

1.Access Theme Functions or Create a Custom Plugin: First, access your theme’s functions.php file or create a custom plugin where you can add the filter functions.

2.Use Filter Functions: Add the following filter functions to your theme’s functions.php file or custom plugin:

a. add_filter(‘sp_head_content_filter’, ‘my_custom_head_content_filter’, 10, 3);

b. add_filter(‘sp_body_content_top_filter’, ‘my_custom_body_content_top_filter’, 10, 3);

c. add_filter(‘sp_body_content_inner_filter’, ‘my_custom_body_content_inner_filter’, 10, 3);

d. add_filter(‘sp_body_content_bottom_filter’, ‘my_custom_body_content_bottom_filter’, 10, 3);

3. Customize Email Contents: Now, you can define your custom functions to modify specific parts of the email content using the filter functions. The filter functions mentioned above provide different entry points where you can customize the email content:

sp_head_content_filter Customize the content for the email’s head section.

sp_body_content_top_filter Customize the content for the email’s top section.

sp_body_content_inner_filter Customize the main body content of the email.

sp_body_content_bottom_filterCustomize the content for the email’s bottom section. You can use these filter functions to add or remove content, change styling, or insert
dynamic data into the email. The third parameter (usually $data) passed to the filter functions contains information about the email, allowing you to make dynamic modifications
based on the specific email being sent. Please note that customization through filter functions requires some coding knowledge. If you encounter any challenges during the
process, feel free to seek assistance from a developer or our support team.

Is there a way to preview the email templates before sending them through the Renewal Email plugin?

1.Access Email Settings: Firstly, access the settings section of the Renewal Email plugin within your WordPress dashboard.

2.Configure Test Email: In the email settings, locate the “Test” function or “Send Test Emails” option. It typically allows you to enter an email address in the “To” section.

3.Select Subscription: Next, choose a specific subscription or use a sample subscription from your Subscription forms. This will help you test the email template with real data.

4.Click “Send Test Emails”: After setting up the email address and selecting the subscription, click on the “Send Test Emails” button. The plugin will then generate a test email using
the email template, and it will be sent to the specified email address.

5.Review the Email Content: Check your inbox for the test email. Open it to view the actual content of the email template. This will give you a preview of how the email will appear
to recipients.

6.Make Additional Changes (if required): If you need to make further changes to the email template, you can go back to the email settings and customize the content based on your
preferences. Using the “Test” function is a great way to ensure that your email templates are set up correctly and look professional before sending them to your subscribers. It
allows you to verify the layout, styling, and dynamic data integration in the email, making it easier to fine-tune the templates as needed.

Can I modify the periods at which renewal reminders are sent for WooCommerce subscriptions?

1.Access Theme Functions or Create a Custom Plugin: To begin, access your theme’s functions.php file or create a custom plugin where you can add the filter function.

2.Add Filter Function: Add the following filter function to your theme’s functions.php file or custom plugin: function sprr_subscription_frequency_filter($frequency) { // You can
modify the array of subscription frequencies here if needed // For example: return array(‘day’, ‘month’, ‘year’); return $frequency; } add_filter(‘sprr_subscription_frequency’,
‘sprr_subscription_frequency_filter’);

3.Customize Subscription Periods: Now, you can customize the subscription periods by modifying the array of subscription frequencies within the sprr_subscription_frequency_filter
function. The filter function allows you to adjust the reminder periods based on your specific requirements.For example, if you want reminders to be sent every day, month, and
year, you can modify the function like this: function sprr_subscription_frequency_filter($frequency) { return array(‘day’, ‘month’, ‘year’); } add_filter(‘sprr_subscription_frequency’,
‘sprr_subscription_frequency_filter’); Adjust the array elements as needed to set your preferred periods. Available options include ‘day’, ‘week’, ‘month’, ‘year’, and any other custom
periods you may have defined.

4.Save Changes: After adding the filter function and customizing the subscription periods, save the changes to your theme’s functions.php file or custom plugin. By using the
provided filter function, you have the flexibility to modify the renewal reminder periods for WooCommerce Subscriptions according to your business needs. This allows you to
align the reminders with your subscription plans and customer preferences.

Is buying a plugin a one-time charge?

What happens if the License expires or is deactivated?

How often are the plugins updated?

How do I download the plugin files after the purchase?